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Not sure about your jewelry size? Click here to explore our detailed size guide and make the perfect choice!

Free shipping for all orders over 60USD
North America & Europe: Delivery within 7-10 working days.
Oceania: Delivery within 7-15 working days.
Asia: Delivery within 5-7 working days.
Delivery times may vary based on flight schedules.
Air express home delivery.
Prices include product fees, shipping costs, and local import taxes.

Items bought at Cinnabar Jewelry may be returned within 30 days of delivery under the conditions stated below.

Read our refund policy for full terms.

Where do you ship to?

We ship worldwide.

What are your shipping rates?

• Free Shipping: Orders over $60 qualify for free standard shipping.
• Standard Shipping: $6 for orders under $60.
• Express Shipping: Starts at $29.99.

What shipping carriers do you use?

For international deliveries we use DHL Express or similar.

When will my order arrive?

North America & Europe: Delivery within 7-10 working days.
Oceania: Delivery within 7-15 working days.
Asia: Delivery within 5-7 working days.
Delivery times may vary based on flight schedules.
Air express home delivery.
Prices include product fees, shipping costs, and local import taxes.

Can I track my order?

Once your order is shipped, we will send you the tracking number by e-mail.

Will my order be insured?

All orders are insured.

What should I do if my package is lost?

We insure all orders from the time it enters transit until it is delivered to you. For any issues with your delivery, just get in touch with us at info@cinnabarjewelry.com and we will sort it out.

What forms of payment do you accept?

We accept payments from Visa, Mastercard, American Express, PayPal & ApplePay.

Can I return my product?

All purchases may be returned within 30 days.

Go here and follow the guide to make a return or an exchange. 

Please ensure that items are unworn, unwashed and undamaged. Note: All returned items must be unaltered and include any original packaging, including the box and the pouch.

Refunds may only be issued to the credit card, or ApplePay account , or in accordance with the payment method used to make the original purchase.

What if my item is damaged, defective, or incorrect?

If your item arrives damaged, defective, or incorrect, or if part of your order is missing, please contact us at info@cinnabarjewelry.com.

We aim to serve you better and ensure your satisfaction!

For defective products purchased within 1 year, with proof of purchase, you may be eligible for a special promotional code to receive 50% off the same item.

When can I expect my refund?

Once we've received the refunded items, it will take 1-2 weeks to receive and process your refund. We will send an e-mail once the refunded item(s) have been received and your refund has been processed.